Our store employees are authorized to sell prescription glasses. They all undergo professional training to give you the best service, but they are not optometrists or opticians and are not qualified to perform eye tests. Therefore, in order to provide you with fashionable frames and assemble high-quality lenses, an optometrist’s prescription is necessary.
The customer has the discretion of choosing to use the company’s service of a lenses data reader as an alternative to providing an optometrist’s prescription. To use this service, for which the customer assumes full responsibility, the customer must provide intact glasses, prepared on the basis of an up-to-date prescription, with no scratches on the lenses and/or damage to the lenses’ coating as such defects may cause an incorrect reading of data from the lenses.
The company shall not be held liable for faulty prescriptions.
Our customer service operates from 9:00 AM to 5:00 PM,
Sunday through Thursday
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